Warranty

WARRANTY

Every product we sell is backed by a manufacturer’s warranty. Each warranty has specific guidelines and terms unique to the manufacturer. The warranty for each product is specific to the manufacturer’s policy, which is generally repair or replacement. JustWheels.ca will not compensate for damages incurred during the product’s installation or use or reimburse any labour or installation fees under any circumstances.

Customers requesting warranty information can contact our Customer Care Specialists at info@justwheels.ca. We may either file a warranty claim on your behalf or assist in obtaining the contact information for the manufacturer, so that you may communicate with them directly.

Note: Contacting the manufacturer directly can expedite the warranty process as they may make arrangements to have replacement(s) delivered to you directly. Should you request for JustWheels.ca to take action on your behalf the process may take a little longer.
When making a warranty claim through JustWheels.ca please be advised that any and all freight charges are the responsibility of the consumer, and not the responsibility of JustWheels.ca.

Please be aware that items returned either as a warranty claim or as a result of becoming defective during use AND the item is eligible for return under warranty guidelines for that product, JustWheels.ca will assist in sending a request to the manufacturer on your behalf. Please do note that refunds are not allowed on warranty claims as the manufacturer’s warranty stipulates the right to repair or replace defective items.

**For any defective items, shipping damages, or warranty requests, images and details are required. When submitting images, please note that the maximum image size is limited to 15MB.